/* ASU CRM — admin/agent console styles */
:root{
  --navy:#0B2444; --navy-900:#071A31; --blue:#1E6FE8; --blue-100:#E8F1FE;
  --orange:#F7941D; --green:#1F9D55; --green-100:#E4F6EC; --red:#D64541; --red-100:#FCEAEA;
  --ink:#16233A; --slate:#51617A; --slate-400:#8B99AE; --line:#E3EAF3; --bg:#F4F7FB;
  --amber:#B7791F; --amber-100:#FFF6E5;
  --font-h:"Sora","Segoe UI",Arial,sans-serif; --font-b:"Inter","Segoe UI",Arial,sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
body{font-family:var(--font-b);color:var(--ink);background:var(--bg);line-height:1.6;font-size:15px;-webkit-font-smoothing:antialiased}
a{color:var(--blue);text-decoration:none}
h1,h2,h3{font-family:var(--font-h);color:var(--navy);letter-spacing:-.01em}
img{max-width:100%;display:block}

/* ---------- Login ---------- */
.login-body{min-height:100vh;display:flex;align-items:center;justify-content:center;
  background:linear-gradient(140deg,var(--navy-900),var(--navy) 60%,#1A4076);padding:20px}
.login-card{background:#fff;border-radius:18px;box-shadow:0 20px 60px rgba(0,0,0,.35);
  padding:40px 36px;width:100%;max-width:410px}
.login-brand{background:var(--navy);border-radius:12px;padding:14px;display:flex;justify-content:center;margin-bottom:22px}
.login-brand img{height:46px}
.login-card h1{font-size:1.5rem;margin-bottom:4px}
.login-sub{color:var(--slate);font-size:.92rem;margin-bottom:22px}
.login-foot{margin-top:22px;font-size:.76rem;color:var(--slate-400);text-align:center}

/* ---------- Shell ---------- */
.crm-shell{display:flex;min-height:100vh}
.crm-sidebar{width:250px;background:var(--navy-900);color:#C6D4E8;display:flex;flex-direction:column;
  position:fixed;top:0;bottom:0;left:0;z-index:50}
.crm-brand{padding:20px;background:rgba(255,255,255,.06)}
.crm-brand img{height:40px;margin:0 auto}
.crm-nav{flex:1;padding:16px 12px;overflow-y:auto}
.crm-nav a{display:flex;align-items:center;gap:11px;color:#C6D4E8;padding:11px 14px;border-radius:9px;
  font-weight:500;font-size:.93rem;margin-bottom:3px;transition:background .18s,color .18s}
.crm-nav a:hover{background:rgba(255,255,255,.08);color:#fff}
.crm-nav a.on{background:var(--blue);color:#fff}
.crm-nav a .ic{width:20px;text-align:center;opacity:.9}
.crm-nav-sep{font-size:.68rem;letter-spacing:.1em;text-transform:uppercase;color:#5E769A;
  padding:16px 14px 8px;font-weight:700}
.crm-userbox{display:flex;align-items:center;gap:11px;padding:14px 18px;border-top:1px solid rgba(255,255,255,.1)}
.crm-avatar{width:38px;height:38px;border-radius:50%;background:var(--orange);color:#fff;
  display:flex;align-items:center;justify-content:center;font-weight:700;font-family:var(--font-h)}
.crm-userinfo b{display:block;color:#fff;font-size:.9rem}
.crm-userinfo small{color:#8FA9CC;font-size:.76rem}
.crm-logout{display:block;text-align:center;padding:13px;background:rgba(255,255,255,.05);
  color:#C6D4E8;font-size:.85rem;font-weight:600}
.crm-logout:hover{background:var(--red);color:#fff}
.crm-main{flex:1;margin-left:250px;min-width:0}
.crm-menu-btn{display:none;position:sticky;top:0;background:var(--navy);color:#fff;border:none;
  font-size:1.4rem;padding:12px 18px;width:100%;text-align:left;cursor:pointer;z-index:40}
.crm-content{padding:30px 34px;max-width:1200px}

/* ---------- Page head ---------- */
.crm-pagehead{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;margin-bottom:24px}
.crm-pagehead h1{font-size:1.6rem}
.crm-pagehead p{color:var(--slate);font-size:.92rem}

/* ---------- Stat cards ---------- */
.stat-row{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-bottom:24px}
.stat-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:22px}
.sc-label{font-size:.78rem;letter-spacing:.06em;text-transform:uppercase;color:var(--slate-400);font-weight:700}
.sc-num{font-family:var(--font-h);font-weight:800;font-size:1.7rem;color:var(--navy);margin:6px 0 2px}
.sc-sub{font-size:.8rem;color:var(--slate-400)}

/* ---------- Panels & tables ---------- */
.crm-panel{background:#fff;border:1px solid var(--line);border-radius:14px;margin-bottom:22px;overflow:hidden}
.panel-head{display:flex;justify-content:space-between;align-items:center;padding:18px 22px;border-bottom:1px solid var(--line)}
.panel-head h2{font-size:1.05rem}
.crm-link{font-weight:600}
.table-scroll{overflow-x:auto}
.crm-table{width:100%;border-collapse:collapse;font-size:.9rem;min-width:640px}
.crm-table th{background:#F7FAFE;text-align:left;padding:12px 16px;font-family:var(--font-h);
  font-weight:600;font-size:.8rem;color:var(--slate);border-bottom:1px solid var(--line);white-space:nowrap}
.crm-table td{padding:13px 16px;border-bottom:1px solid var(--line);vertical-align:middle}
.crm-table tr:last-child td{border-bottom:none}
.crm-table tr:hover td{background:#FAFCFF}
.crm-table .empty{text-align:center;color:var(--slate-400);padding:34px}
.muted-txt{color:var(--slate-400);font-size:.82rem}
.bad-txt{color:var(--red);font-weight:600}

/* ---------- Badges ---------- */
.badge{display:inline-block;padding:3px 11px;border-radius:999px;font-size:.76rem;font-weight:700;font-family:var(--font-h)}
.badge.good{background:var(--green-100);color:#14603A}
.badge.bad{background:var(--red-100);color:#A32F2B}
.badge.warn{background:var(--amber-100);color:var(--amber)}
.badge.info{background:var(--blue-100);color:#134FA5}
.badge.muted{background:#EDF1F7;color:var(--slate)}

/* ---------- Forms ---------- */
.crm-form .form-grid,.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;padding:20px 22px}
.form-grid .full{grid-column:1/-1}
.crm-field{display:flex;flex-direction:column}
.crm-field label{font-family:var(--font-h);font-weight:600;font-size:.82rem;color:var(--navy);margin-bottom:6px}
.crm-field input,.crm-field select,.crm-field textarea{padding:11px 13px;border:1.5px solid var(--line);
  border-radius:9px;font-family:var(--font-b);font-size:.92rem;color:var(--ink);background:#fff;width:100%}
.crm-field input:focus,.crm-field select:focus,.crm-field textarea:focus{outline:none;border-color:var(--blue);
  box-shadow:0 0 0 3px rgba(30,111,232,.13)}
.crm-field .hint{font-size:.76rem;color:var(--slate-400);margin-top:5px}
.form-actions{padding:16px 22px;border-top:1px solid var(--line);display:flex;gap:12px}
.crm-filterbar{display:flex;gap:12px;align-items:center;margin-bottom:20px;flex-wrap:wrap}
.crm-filterbar input[type=search],.crm-filterbar input[type=date],.crm-filterbar select{
  padding:10px 13px;border:1.5px solid var(--line);border-radius:9px;font-family:var(--font-b);font-size:.9rem}
.crm-filterbar input[type=search]{min-width:260px;flex:1}

/* ---------- Buttons ---------- */
.crm-btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;font-family:var(--font-h);
  font-weight:700;font-size:.9rem;padding:11px 20px;border-radius:9px;border:1.5px solid transparent;
  cursor:pointer;transition:all .18s;text-decoration:none;white-space:nowrap}
.crm-btn.primary{background:var(--blue);color:#fff}
.crm-btn.primary:hover{background:var(--navy)}
.crm-btn.ghost{background:#fff;color:var(--navy);border-color:var(--line)}
.crm-btn.ghost:hover{border-color:var(--blue);color:var(--blue)}
.crm-btn.block{width:100%}
.crm-btn.tiny{padding:6px 12px;font-size:.78rem}

/* ---------- Alerts ---------- */
.crm-alert{padding:14px 18px;border-radius:10px;margin-bottom:20px;font-size:.9rem;border:1px solid}
.crm-alert.good{background:var(--green-100);border-color:#BCE5CD;color:#14603A}
.crm-alert.bad{background:var(--red-100);border-color:#F1C2C0;color:#A32F2B}
.crm-alert.info{background:var(--blue-100);border-color:#CFE0F5;color:#134FA5}

/* ---------- Detail ---------- */
.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}
.crm-dl{display:grid;grid-template-columns:130px 1fr;gap:10px 16px;padding:18px 22px}
.crm-dl dt{font-weight:600;color:var(--slate);font-size:.85rem}
.crm-dl dd{font-size:.92rem}

/* ---------- Collapsible / reset ---------- */
.collapsible{display:none}
.collapsible.open{display:block}
.row-actions{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.row-actions form{display:inline}
.reset-form{display:none;gap:6px;align-items:center;margin-top:6px;width:100%}
.reset-form.open{display:flex}
.reset-form input{padding:6px 10px;border:1.5px solid var(--line);border-radius:7px;font-size:.82rem}

/* ---------- Bar charts ---------- */
.barchart{display:flex;align-items:flex-end;gap:10px;height:200px}
.bar-col{flex:1;display:flex;flex-direction:column;align-items:center;height:100%;justify-content:flex-end;min-width:0}
.bar-track{width:100%;max-width:46px;height:150px;display:flex;align-items:flex-end;background:#F1F5FB;border-radius:6px 6px 0 0;overflow:hidden}
.bar-fill{width:100%;background:linear-gradient(180deg,var(--blue),var(--navy));border-radius:6px 6px 0 0;transition:height .4s}
.bar-val{font-size:.7rem;font-weight:700;color:var(--navy);margin-top:6px;white-space:nowrap}
.bar-lbl{font-size:.7rem;color:var(--slate-400);margin-top:2px;white-space:nowrap}

@media(max-width:1000px){.stat-row{grid-template-columns:repeat(2,1fr)}.detail-grid{grid-template-columns:1fr}}
@media(max-width:820px){
  .crm-sidebar{left:-260px;transition:left .25s}
  .crm-sidebar.open{left:0}
  .crm-main{margin-left:0}
  .crm-menu-btn{display:block}
  .crm-content{padding:20px}
  .form-grid{grid-template-columns:1fr}
}